Basic
Sales Tracking System - CRM Basic package features
1-Lead Management
2-customer Organization management
3-Contact management
4-Opportunity management
5-calls & Meeting management
6-task & to do management
7-apply workflow for any of system entity
Professional
sales
tracking system -CRM professional Package features
containing in addition
8-products & services management
9-inventory management
10-purchase orders management
11-quotation /sales order / invoice management
Advanced
sales tracking system -CRM advanced Package features
containing in addition
12-support FAQ
13-trouble ticket management
14-sold products asset management for support
15-Projects/ milestones /tasks management